Privacy Policy
Effective date: 2026-01-01
1. Scope
This policy describes how GentleTrail Studio (“we”, “us”) collects, uses, and shares personal data when you access our website, purchase courses, or contact support.
2. Data We Collect
- Account data: name, email, password hash.
- Transactional data: purchased courses, billing address (via our payment processor).
- Course activity: progress, quiz results, timestamps.
- Technical data: IP address, device type, and browser info for security and analytics.
- Support data: messages you send us.
3. How We Use Data
- Provide and improve courses and features.
- Authenticate users and secure accounts.
- Process payments and send receipts.
- Respond to support requests.
- Comply with legal obligations.
4. Legal Bases
We process personal data on the following bases: contract necessity, legitimate interests (e.g., security), consent (for optional communications), and legal compliance.
6. Retention
We keep personal data only as long as necessary for the purposes outlined or as required by law. We anonymize or delete data when no longer needed.
7. Security
We employ industry-standard measures including encryption in transit, access controls, and regular review of system permissions. No method is 100% secure, but we strive for a balanced, robust posture.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or port data. Contact us to exercise these rights.
10. Changes
We may update this policy from time to time. We will post the new version with an updated effective date and, when appropriate, notify you via email.
11. Contact
Questions about this policy? Email [email protected] or call +1 (415) 779-2146.